Privacy Policy

Wicker Lane Candle Co website is owned by Wicker Lane Candle Co, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Wicker Lane Candle Co, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Wicker Lane Candle Co website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Wicker Lane Candle Co, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device.

Information We Collect:

When you place an order or interact with our website, we may collect the following information:

• Name and contact details (email, phone number, shipping address)

• Payment information necessary to process your order

• Technical data such as your IP address and cookies

How We Use Your Information:

We use the information we collect to:

• Process and fulfil your orders

• Ensure smooth functioning of our website

• Improve your shopping experience

Sharing Your Information:

We do not share your personal information with third parties. Your data is used solely to provide our services and process your orders.

Cookies and Tracking:

Our website may use cookies and collect IP addresses to ensure smooth navigation, enhance user experience, and facilitate order processing.

Data Security:

We take appropriate measures to protect your personal information and ensure it is handled securely.

Contact Us:

If you have any questions about our privacy practices, you can reach us via:

• Email: hello@wickerlane.co.uk

• Phone: (00 44) 07498 538 398

• Contact Form: https://wickerlane.co.uk/contact-us

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via hello@wickerlane.co.uk.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.